This policy explains how you or NaviByte Innovations may cancel a project or service engagement, and what happens to payments already made.
Last Updated: July 21, 2026
You may cancel free of charge within 7 days of payment, provided development has not started.
You may cancel at any time by written notice. Charges apply for work completed and hours already spent, as outlined in your service agreement.
Recurring services may be cancelled with 30 days' written notice before the next billing cycle.
We may cancel or suspend a project if:
In such cases, fees for work already completed are non-refundable; any unused advance is refunded per our Refund Policy.
Third-party costs already incurred on your behalf (hosting, licenses, domain, APIs) are non-refundable upon cancellation. See our Refund Policy for full details on how refunds are calculated.
To cancel a project or service, please contact us: