NaviByte

NaviByte Innovations

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Cancellation Policy

This policy explains how you or NaviByte Innovations may cancel a project or service engagement, and what happens to payments already made.

Last Updated: July 21, 2026

Cancellation by Client

Before Work Begins

You may cancel free of charge within 7 days of payment, provided development has not started.

After Work Begins

You may cancel at any time by written notice. Charges apply for work completed and hours already spent, as outlined in your service agreement.

Subscription / Maintenance Services

Recurring services may be cancelled with 30 days' written notice before the next billing cycle.

Cancellation by NaviByte Innovations

We may cancel or suspend a project if:

  • Required payments are not received as per the agreed schedule
  • Client fails to provide necessary access, content, or approvals for an extended period
  • Client requirements materially change in a way we cannot reasonably support
  • Continuing the engagement would breach applicable law or our policies

In such cases, fees for work already completed are non-refundable; any unused advance is refunded per our Refund Policy.

How to Cancel

  • • Send a written cancellation request via email or our contact form
  • • Include project name, invoice/order reference, and reason for cancellation
  • • We acknowledge cancellation requests within 2 business days
  • • Final settlement (charges owed or refund due) is communicated within 5 business days

Note

Third-party costs already incurred on your behalf (hosting, licenses, domain, APIs) are non-refundable upon cancellation. See our Refund Policy for full details on how refunds are calculated.

Request a Cancellation

To cancel a project or service, please contact us:

Contact: Use our contact form for cancellation requests
Email: official@navibyte.in, navibyteinnovations@gmail.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Office Address: Research Park Foundation, SPPU, Pune 411007, Maharashtra, India
Registered Address: Plot No. C1 C2, Flat No. 104, 1st Floor, Kalyani Heritage, Baner Gaon, Haveli, Pune 411045, Maharashtra, India
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